Box Office

(262) 782-4430

General Information

sunset playhouse box office

Box Office Manager
Stephanie Rejman Staufenbeil

Sunset Address 
700 Wall St., Elm Grove, WI 53122

Box Office Hours

Tuesday-Friday 1-5PM

Sunset Playhouse Box Office Important Information

To order tickets, please visit or call us at 262-782-4430 during Box Office hours to speak to a representative, email us at, or place your order online. 

The Box Office is open Tuesday-Friday 1-5PM and  1-hour prior to any production for purchase of tickets for that show’s performance ONLY.  Note: $1 per ticket fee for phone order / $3 per ticket fee for online order / Tickets may be purchased at Box Office window without a fee until showtime

Seating for shows opens 1/2 hour prior to show times.

PLEASE BE ON TIME!  Latecomers will be seated in the back of the theater at an appropriate break in the onstage action.  Patrons may then move to ticketed seats at intermission.

Box Office Contact

  • If you call the Box Office and reach our voicemail, please leave a message and a Box Office representative will return your call in the order it was received.
  • If calling one hour before the start of a performance, we may not be able to take your call as Box Office representatives will be assisting walk up customers.
  • If purchasing tickets at the door, please arrive early to select the best available remaining seats for the production.
  • All patrons, regardless of age, must have their own ticket. Children 4 years of age and up are welcome to attend our shows when accompanied by an adult. For the comfort of all, lap-sitting is not permitted.


  • Sunset Playhouse does not issue cash or credit card refunds for unused or unwanted tickets.
  • Exchanges for different performances of the same show may be made up to 48 hours prior to the performance.
  • If you will not be attending a performance due to illness, you MUST contact us on or before the day of the performance BEFORE the scheduled show time by calling us at 262.782.4430. Please leave a message if the Box Office is unavailable.
  • $1 per ticket fee for phone order / $3 per ticket fee for online order / Tickets may be purchased at Box Office window without a fee until showtime

Senior tickets – 60 and up
Child tickets – 12 and under

Food and Beverage carry-ins are not allowed at Sunset Playhouse. Beverages and tasty treats from Fazio’s chocolate will be available for on-site purchase.


Global Plasma Solutions – Sunset Playhouse

Thanks to a very generous donor, Sunset has installed a new Global Plasma Solution’s Bipolar Ionization System throughout the building to make it even safer to work, volunteer, perform, or attend shows at the Playhouse. This system kills pathogens, reduces airborne particles, neutralizes odors, and saves energy. To date, we are one of the few theaters in the state to install this powerful system

If you have any questions, please contact us at