Box Office

(262) 782-4430

General Information

sunset playhouse box office

Box Office Manager
Stephanie Rejman Staufenbeil

Sunset Address 
700 Wall St., Elm Grove, WI 53122

Box Office Hours

Tuesday-Friday 1-5PM

Sunset Playhouse Box Office Important Information

To order tickets, please visit please call 262-782-4430 during box office hours – Tuesday-Friday – 1-5PM – to speak to a representative, email us at, or place your order online. 

The Box Office is open Tuesday-Friday 1-5PM and  1-hour prior to any production for purchase of tickets for that evening’s performance ONLY.

Seating for shows opens 1/2 hour prior to show times.

PLEASE BE ON TIME!  Late-comers will be seated in the back of the theater at an appropriate break in the on-stage action.  Patrons may then move to ticketed seats at intermission.  

Before purchasing tickets or attending a Sunset show, please review our COVID-19 guidelines by clicking HERE – these guidelines are subject to change at any time.

Box Office Contact

If you call the box office and reach our voice mail, please leave a message and a box office representative will return your call in the order it was received.

PLEASE NOTE: if calling one hour before the start of a performance, we will be unable to take your call as box office representatives will be assisting walk up customers. If purchasing tickets at the door, please arrive early to select the best available remaining seats for the production.

All patrons, regardless of age, must have their own ticket. Children 4 years of age and up are welcome to attend our shows when accompanied by an adult. For the comfort of all, lap-sitting is not permitted.

ALL SALES ARE FINAL. Sunset Playhouse does not issue cash or credit card refunds for unused or unwanted tickets. Exchanges for different performances of the same show may be made up to 48 hours prior to the performance. If you will not be attending a performance due to illness, you MUST contact us on or before the day of the performance BEFORE the scheduled show time by calling us at 262.782.4430. Please leave a message if the box office is unavailable.

Senior tickets – 60 and up
Child tickets – 12 and under

After Sunset Series performances are suggested for mature audiences only.

Food and Beverage carry-ins are not allowed at Sunset Playhouse. Beverages and tasty treats from Fazio’s chocolate will be available for on-site purchase.

If you have any questions, please contact us at